Rica Auto Shop (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, apply for financing, participate in auctions, or purchase a vehicle from us, including transactions within the United States and Canada.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Home or billing address

  • Driver’s license information (when required)

  • Date of birth

B. Vehicle and Transaction Information

  • Vehicle preferences

  • Purchase history

  • Financing details

  • Payment information

  • Trade-in details

C. Website Usage Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process vehicle purchases

  • To assist with financing applications

  • To communicate with you about vehicles, services, or inquiries

  • To provide auction-related services

  • To arrange vehicle shipping (USA and Canada)

  • To improve our website and customer experience

  • To comply with legal and regulatory requirements

  • To prevent fraud or unauthorized activity

We only use your information for legitimate business purposes related to our dealership services.

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary, including:

  • Financing partners and lending institutions

  • Vehicle transport and shipping companies

  • Auction platforms or partners

  • Payment processors

  • Legal or regulatory authorities if required by law

These third parties are required to protect your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance user experience

You may disable cookies in your browser settings, but some website features may not function properly if cookies are disabled.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to protect your data, no system can guarantee complete security. You use our website and services at your own risk.

6. Your Rights and Choices

Depending on your location (including certain U.S. states and Canadian provinces), you may have rights to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of certain data (subject to legal requirements)

  • Opt out of marketing communications

To exercise your rights, please contact us using the information provided below.

7. Marketing Communications

If you provide your contact information, we may send you updates about:

  • New inventory

  • Special financing offers

  • Auction opportunities

  • Promotions or dealership updates

You may opt out of marketing emails or messages at any time by following the unsubscribe instructions or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. International Transactions (USA & Canada)

Because we serve customers in both the United States and Canada:

  • Your information may be transferred and processed across borders as part of completing transactions.

  • By using our services, you consent to such cross-border data transfers when necessary to fulfill your purchase, financing, or shipping request.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us